I ordered 2 pair of dance shoes, through amazon.com. It said free shipping. Your website says free shipping-always. I was charged $9.36 shipping for one pair, and $2.95 shipping for the other. Both were from ALL about dance. Neither pair fits- can’t begin to get on my foot. You have another pair I’d like to try, but it is 2-3 times the cost for the same shoes on other sites. I will return the shoes, and should be reimbursed for shipping, both ways, as stated on your website, as well as the cost of the shoes.